Client Relationship

Forging solid business relationships seems simple on the surface, but these ties require time, effort and tact. Developing and maintaining these connections are to ensure the sustainability of any business model, the rewards of being connected can be significant. A personal connection, whether developed over weeks, months or years, can lead to positive word-of-mouth, increased sales and additional connections.

  • To remember “When engaging in business with a customer, put yourselves in the person's shoes and provide the same level of service and respect that you would expect”
  • Honesty about the product or services can provide a lasting relationship.
  • To treat customers as people, not numbers

Each connection is unique and should be treated as such. Often the best tactic is to just be yourself and not over-think or do things. Take a genuine interest in a relationship and the rest will take care of itself.

While meaningful relationships, professional or otherwise, require significant time and effort to build, they often fall apart much more quickly. Take a relationship for granted, expect too much or appear apathetic, and rapport will deteriorate in a hurry.

Forming long-lasting, meaningful relationships is vital to any organization's success. So avoid these pitfalls to instead reap the rewards of positive, mutually beneficial business relationships throughout the business existence .